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All work-teams function by individuals doing their part and then handing it off to others on the team. If you are poorly prepared or perform your tasks inconsistently, you slow down the entire team effort. By completing this course you'll "Become a Contributing Project Team Member". (Updated PMI-PDU credits)
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|Course Title||PMI PDU Credits||PMI Talent Triangel||Course Description|
|Share What You Think is Best||0||none||Strengthening your ability to clearly articulate your thoughts and ideas is important. The better you can communicate your ideas with confidence and strength, the more valuable you will be to the team, and the more opportunities you will have in the future. You are a valuable person to the company and project team, be sure you maximize your contribution by expressing your knowledge and expertise when needed. Strengthening your ability to capture people’s attention and share the approach you think is best is really not that hard. More than anything, it just takes practice. While there is no magic formula, this course will help you apply a few key elements that when in place will make a difference in your communication.|
By completing this course, you will Know how to share with others what idea or course of action you think is best.
|Clear and Concise Emails||0||none||Sending and receiving emails have become an integrated part of how we work. It’s an essential tool few can live without; and yet with all the advantages email provides it has some drawbacks too. We all know that once we hit send our email is permanent. We can’t take it back. We can’t make corrections, can’t undo mistakes, and can’t change the impression we may have made. This is the downside of email, and while we know this to be true, in a busy world, it’s all too easy to hit send without giving our emails the time and thought they deserve. This course presents four communication principles you can apply to any email you compose, for any person you want to communicate with. While simple and straightforward, it will take a conscious effort to apply these principles and practice using them. |
By completing this course, you will Know how to compose clear and concise emails for any audience.
|Meeting Customer Needs||0||none||Perhaps one of the most important aspects of anyone’s job, no matter what role you have, is to meet your customers’ needs. And no matter what your job may be, you certainly have customers. Customers may be people who purchase a product or service. They may be individuals you interact with frequently, on occasion, or hardly at all. Customers can also be co-workers within your company who you provide support and assistance to. Either way, your job requires you to meet the needs of customers in some way. This course will help you determine what your customers need and are looking for from you and the company. Once you have a clear idea of what your customer requires, you will be able to identify the actions you can take to help meet those needs.|
By completing this course, you will Know what your customers need and what you can do to meet these needs.
|Effective Decision Making||0||none||If you want to strengthen your decision-making skills, a good place to start is by gaining an understanding of your current capabilities. When you know what you do well and what you don’t, you are in a better position to identify what you want to develop. Depending on your role and the decisions you need to make, you may decide to build a skill you don’t currently have, or you may even choose to develop an existing skill, something you want to take from good to great. This course will help you evaluate the current effectiveness of your decision making skills, and determine what you can do to develop your decision making skills and strengthen your job performance and leadership skills.|
By completing this course, you will Know how to evaluate the effectiveness of your decision-making capabilities.
|Navigate within the Organization Structure||0||none||When you work in an organization, a key skill required for success is the ability to navigate the complexities and nuances of other people and their relationships to each other. In any company an interpersonal structure emerges, consisting of who knows who, who knows what, and who makes decisions. All of which helps the company function and reach its goals. This course will help you get to know the people relationships and structure within your organization. This can seem like a daunting task no matter how big your company may be, and the larger the company, certainly the more challenging this assignment becomes. With that said, the best place to start will be to focus on one or two areas and then expanding your knowledge from there.|
By completing this course, you will Know how to navigate people relationships and within the organization’s structure.
|Know the Competition||0||none||If you’re in a business that offers products or services, and that’s the case for every business out there, than it’s a good idea to get to know your competition. Knowing your competitors is beneficial for a number of reasons. You’ll increase your ability to differentiate your products or services, such as cost, features, and benefits. You’ll gain a better understanding of the market and what your customers are looking for, and you’ll find out what may be missing in your products or services, discovering what may need to be improved. This course will help you get to know the competition, and there will be times you to need to research new information. To do this you have a number of resources available to you. Consider using a combination of sources to obtain a full understanding of the situation.|
By completing this course, you will Know the competition and how it compares to your company's products and services.
|Performance Measures for Performance||0||none||Knowing if and why your project is successful is important; identifying how you will determine its success is critical. In fact, it’s hard for anyone to say a project is successful without knowing how to define it. If you’re involved in a project, you and others must decide what criteria should be used to define its success. Do this and you’ll have clarity for what is important, and will be able to articulate the project’s performance to others. This course will help you select the performance measures need to evaluate the progress and success of your project. When should you perform this process? If you don’t have performance measures for your project, then any time is a good time. With that said, the closer to the beginning of the project the better. However, if you’re in the middle of a project, it’s not too late. You can still select performance measures and gain agreement from stakeholders. This will definitely help you as you complete the remaining work.|
By completing this course, you will Know how to identify the performance measures you will use to determine project performance.
|Understand Past Project Issues||1||Technical||While we can never completely eliminate the possibility of the unexpected, there are some things we can do to anticipate and plan for issues that may occur. If you’re concerned about potential risks and want to minimize them, then taking the time to proactively prepare is a must. It certainly can be tough to find the time to think through potential risks and identify possible solutions, our workdays are busy, yet the time invested upfront can save you time later on, as well as perhaps a headache or two. This course will help you evaluate past projects to determine what went well and what obstacles or challenges occurred. You will then apply this past knowledge and understanding to your current project to identify what you should do differently to learn from these situations and perhaps avoid an obstacle or two.|
By completing this course, you will Be able to understand past problems and plan for their potential impact on the project.
|Potential Project Risks||1||Technical||Identifying and understanding the potential problems that could happen throughout the duration of your project is smart, and represents good project management technique. Taking the time upfront to identify the things that may impact the team’s ability to stay on schedule and deliver quality work is essential. This investment of time at the beginning of the project will help you prepare for and plan for potential issues, which if you were not aware of and had not planned for, could cause bigger issues along the way. This course will help you identify the potential risks that may occur during your project, and could negatively impact its completion and success. While no one can predict everything that will happen, nor should we try, a reasonable effort to think through the most likely scenarios is a great approach.|
By completing this course, you will know how to identify potential risks for any project.