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Managing for Success Training Series

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Welcome to Managing for Success Training Series with 11 hours PDU credits towards PMI. This course is designed for supervisory level employees and those who aspire to that level, up to and including middle managers. Any level manager new to the industry will also benefit. See more below in the long discription.

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e-SKY_LMS_CODEVADOBDL11137

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Managing for Success: (Topics)

Course TitlePMI PDU CreditsCourse Description
The Importance of Safety1When it comes to safety, everyone is responsible. Companies have a responsibility to create safe work environments, comply with industry standards and regulations, and address potential safety issues with speed. Managers and leaders have similar responsibilities. They must ensure company policies are followed, safety issues are addressed, and employees are able to voice concerns. Last, but not least, employees are responsible too. Individuals must follow and comply with company policies, take care to protect themselves and others, and behave in ways that are safe and don’t endanger others. This course provides specific guidelines for you to discuss the topic of work safety and select a few actions all team members are willing to do to increase safety for all. By completing this course, you will Know how to discuss and reinforce the importance of safety with your team.
Create a Safety Culture1Safety at work is always important, and in some businesses it is essential to everything you do. Making sure you have the right safety measures and policies in place is a must, and depending on the unique factors of your work environment, specific company policies and procedures must be followed to ensure everyone’s safety. This course will help you focus on and reinforce the right safety behaviors. By creating a team culture focused on safety and accident prevention, your employees’ actions and behaviors will reflect company policies and procedures with greater consistency, thus increasing the likelihood of a safe and productive work environment. By completing this course, you will Know how to create a team culture focused on safety and accident prevention.
Understand Customer Needs1In order for you to do your job well, you must be able to meet your customers’ needs. And in order for you to meet these needs, you must know what they are. Although you probably know about your customers already, it’s never a bad idea to spend some time making sure you clearly understand your customers. Do this and you will find yourself delivering a higher level of performance, as well as creating happier customers too. This course will help you conduct an investigation to get to know your customers better. As a result, you’ll have a more in-depth understanding of your customers as well as more complete answers to the discovery questions. By completing this course, you will Have strengthened your understanding of your customers’ needs and what you can do to meet them.
Differences Make a Stronger Team1Team members, no matter how similar everyone may seem, are different in many ways. Team members have different experiences, various skills and capabilities, and have a variety of perspectives. All of these differences create a team with a wide range of skills, insights, and problem solving capabilities. Most importantly, this variety of experiences and perspectives are what enable any group to solve challenging problems, increase creativity, and meet the various needs of your customers or clients. This course will show you how to help your team understand the different backgrounds, skills, and perspectives of each individual team member. Your team will learn how to use these diverse capabilities to achieve both individual and team goals, and thus make a stronger team. By completing this course, you will Be able to help your team know how each person is diverse and how these differences help make a strong team.
Soliciting Ideas and Opinions1There are many ways to increase individual performance and team success. Teamwork, managerial support, and coaching are among the many factors that make a difference. Another factor that makes a difference is the ability of individuals to solicit and use the ideas and opinions of others. No matter how talented a person may be, there are other talented people within the company who can provide additional insight into a problem or situation. This course will show you how to introduce the importance of different ideas and opinions, sharing with your team why it’s valuable to take the time to solicit the thoughts and opinions of others. You’ll ask your team to share their thoughts on why making the extra effort to solicit each other’s ideas and opinions would be beneficial. By completing this course, you will Know how to create an agenda item to discuss how the ideas and opinions of others are being solicited and used.
Team Integrity1When we act with integrity, we consistently do the right thing in every situation. We stay true to ourselves and what we believe in. We operate with a set of core values that are the foundation for all of our decisions, actions, and behaviors. As a result, other people can count on us, knowing we are reliable and consistent. The purpose of this course will be to discuss the topic of integrity and select a few integrity actions all team members are willing to do. This is an important process. All of the team members, or a significant majority, should attend. By completing this course, you will Help your team will discuss what integrity looks like and identifies expectations for the team.
Speaking Freely with Others1For some people, one of the tougher skills to develop is to speak openly and freely; in other words, to share our thoughts and opinions and honestly discuss what we think. This is not always easy to do. While some people do this naturally, many are uncomfortable sharing their thoughts and ideas, especially when they have a different opinion, when they’re not sure if their idea is a good one, or when speaking with people in leadership positions. This course will show you how to encourage and promote sharing personal thoughts and opinions by helping your team understand how others react to you, as well as discuss possible scenarios and outcomes for taking the risk and speaking freely with others. By completing this course, you will Be able to share with your team how people react to you when you speak freely with others.
More Than One Solution1While we may make a great decision based on what we know about the situation, sometimes our selected solution does not fully solve the issue or solve it in the right way. This means we need another plan, and sometimes we need this plan fast. So why not be a proactive problem solver and identify a back up plan before you implement any solution. This way if things don’t work out as planned, you’re immediately ready to try something new. This course provides a process you’ll use when you have a problem that needs to be solved, and you are the person to solve it. Use this process as often as you want to. If it’s helpful, make it part of your problem solving process. Maybe using it just a few times is all you need. You’re the best judge to determine how this process can help you. What’s most important is that you continue strengthening your problem solving skills and your ability to adjust to changing conditions and circumstances. By completing this course, you will Be able to identify a number of potential solutions for the same problem.
Solving Problems in the Right Way1Since we all work in fast paced, busy environments, we can be sure something will happen on any given day. We may not know what it will be, but something will definitely happen. Unfortunately, sometimes this unexpected event presents itself as a problem or two, a problem you have to solve. Maybe you’re lucky and don’t encounter problems everyday, but you can be sure you’ll face a few problems along the way, no matter what it is you may do. As we think about persistence, we first must realize it comes from the inside. No one can make us persist. We must find the motivation to persist on our own. Now there are a number of reasons why we may or may not persist in a situation. These things are important to keep in mind if you’re struggling to stay committed, and may help us understand our own action and behaviors. By completing this course, you will Be able to determine what is required to ensure issues are solved in the right way at the right time.
Building Relationships with Colleagues1To be a great performer in any organization is it essential all leaders build collaborative relationships with their colleagues. These relationships help ensure you have the support, resources, and network to be successful in any role. It’s certainly true the more you know about your colleagues, the more you will be able to tap into their strengths and capabilities to improve your own performance. At the same time you can be supportive of their work and goals, as well as contribute to building a team and organization that works well together and achieves great results. By completing this course, you will Know how to build relationships with colleagues to learn about their role, skills, and expertise.
Team Work-Life Balance 1While there are a number of factors impacting each person’s work-life balance, there are some things the team can do to help each member of the team create the right balance to stay energized and committed. By talking about balance and offering help when needed, team members reinforce the value of work-life balance and help create a situation where everyone can be successful. For this course, the team will discuss what the team can do to help each individual create great work-life balance. Team members can support fellow co-workers by providing help with time consuming or difficult projects, as well as provide assistance when a co-worker is in jeopardy of not being able to meet a personal commitment. By completing this course, you will Know what the team can do together to create balance for everyone on the team.

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Managing for Success Training Series
Managing for Success Training Series

Welcome to Managing for Success Training Series with 11 hours PDU credits towards PMI. This course is designed for supervisory level employees and those who aspire to that level, up to and including middle managers. Any level manager new to the industry will also benefit. See more below in the long discription.

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