Conflict Management Training Series

New

Our this new training series is made of 4 short video courses focuses on Conflict Management.

How to handle?

01. Unavoidable Truths
02. Maintaining Self-control
03. The Conflict Process
04. Special Situations

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10000000 Items

USD$17.96

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e-SKY_LMS_CODEEJ4BDL11150

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01. Conflict Management: Unavoidable Truths0:03:03This is a Conflict Management series. "Managing" conflict means that we acknowledge that conflict exists. It's not dwelling on the negativity of that conflict, but rather making conflict a productive thing. It's making use of our different opinions and experiences, and growing the individuals, the departments, the products, or whatever, as a result of those differences.
02. Conflict Management: Maintaining Self-control0:04:19As we know from experience, it's hard to maintain self-control when we get into a conflict. It's easy to get caught up in the argument, to do everything to win the battle, or to become the bigger victim. But your energy should go toward maintaining self-control, as it's the best way to move forward. This course explores how to accomplish this difficult task.
03. Conflict Management: The Conflict Process0:07:33Once you're able to maintain your own emotions, there are things you can do to help calm down others involved in the conflict. You can think of this as helping move someone's mood from that red zone to a much calmer, yellow or green zone. There's an EASY process for this, which we'll discuss here.
04. Conflict Management: Special Situations0:03:45In this program, we're going to talk about special situations in conflict management. If you have watched the other courses in this topic, you've learned what the unavoidable truths are, you've learned how to maintain self-control, and you've seen an EASY conflict process. Now we're going to discuss those situations where you've done everything right and that person still has yet to calm down.

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Conflict Management Training Series
Conflict Management Training Series

Our this new training series is made of 4 short video courses focuses on Conflict Management. How to handle? 01. Unavoidable Truths 02. Maintaining Self-control 03. The Conflict Process 04. Special Situations

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