It's getting to the point where it's almost impossible to reach people on the phone. Call anybody and you're likely to reach a voice mailbox ... and then never get called back. So how can you leave voice messages-sales and otherwise- which generate a call-back? This program details exactly how to leave the ideal 30-second voice message that research says has the best chance of getting returned.
Protecting Your PC
Whether you're at home or at work, personal computers are vulnerable to outside attacks, so this program is designed to help keep your data secure. We want you to get familiar with the different types of computer infections that are out there and know how those affect you in terms of what they're doing with your data. Then we'll discuss the proper steps to keeping your PC secure.
Writing Effective e-Mails
This course covers the eight factors you need to consider in creating an effective e-mail. The program also teaches you how to maximize the chance that your e-mail will be read, how to make your points simply and quickly, and how to avoid "e-mail remorse" from putting things in writing that you shouldn't have. Check this program out before you write another e-mail!
Personal Time Management
This course will help you create a process for managing your time effectively.
The U.S. Department of Justice, through the Federal Bureau of Investigation, has advice for you as to how you can safeguard your company's trade secrets, research and proprietary information.
Ethics for Everyone
The topic of ethics has been around a long time, all the way back to Plato and Aristotle who were the founders of what's called virtue ethics-that ethics is a virtue to be sought after. But when it comes to business how do we apply "playing fair"? Well there's more to it than that. Let's take a look at a definition of business ethics.
Office etiquette is mostly common sense but sometimes it is good to review some basic manners that should be followed to keep the work environment productive and livable.
Stop Procrastinating: The Pain
Why are you procrastinating? Procrastinating just makes you feel burdened by a project. The hardest part is get started. Once you do, the project usually isn't as bad as you imagined.
Stop Procrastinating: Getting Started
The best way to move past procrastination is to get started! How do you do that? How do you get past the burden of the project? Watch this course for tips on getting started.
Remembering Names and Faces
Welcome to our program on remembering names and faces. Have you ever met a bunch of people at one time and at the end, you don't even remember your OWN name? Or have you ever been told somebody's name, only to forget it immediately? Our goal here is to make sure you can attach a name to all those faces you meet.
You know the saying, "you never get a second chance at a first impression." It's so true, right? Especially in business. You always want to come across as confident, poised and professional. A lot of people don't know this, but there is proper etiquette to introducing people to each other, or introducing oneself to others.
Passwords are needed for many of the sites you visit every day. You shouldn't use the same password for any two sites, and you shouldn't write them down anywhere. Having so many passwords to remember is tough, so what do you do?
Thank You Notes
There are many situations in the business world that will call for a personal handwritten thank you note. The good people at Hallmark had some great tips on how to write a thank you note. Here are six quick steps on how to properly compose a meaningful thank you note.
Selfies Gone Wrong
The term "selfie" was added to the Oxford English Dictionary in 2013. It is a worldwide phenomenon that has drastically changed lives and not always in the best way.
How to Receive Feedback
Supervisors and peers give feedback so you know what you're doing well and where you need to improve. It's an opportunity to help you develop and become more successful. That feedback can either be positive or negative. Whether it's positive or negative, some of us need help accepting feedback.